FAQS

Frequently asked questions

Where is Coniifer Design Studio based?

We're based in Wellington, New Zealand. 

What materials do you offer?

Our current collection has .925 sterling silver, and yellow & rose gold vermeil plated options. These are durable and affordable, so will last well if looked after properly. Sterling silver is skin-friendly which means you can wear it everyday without any skin discoloration or irritation. 

What is vermeil?

Vermeil is a type of high quality electroplating on top of sterling silver. It differs from regular "gold plating" which is often low quality plating over brass or copper (and turns your skin green). Vermeil doesn't flake off, it just fades over time. 

Do any materials contain nickel?

All our pieces are nickel-free and hypoallergenic so great if you've got sensitive skin.

 What sort of packaging do you use?

We use minimal but functional packaging. Jewellery always feels nicer when it comes in pretty packaging, so we've found a balance between luxe and environmentally friendly packaging items. You'll be able to re-use or recycle most of it, with exception to boxes and pouches that have been chosen for both luxury unboxing and practical storage. 

How do I return items?

See our Returns & Refunds policy here.